Payment Policy
We offer flexible and secure payment options: Visa, MasterCard, or direct bank transfer.
💳 Card payments are processed through certified PCI DSS compliant systems.
🏦 Bank transfers are made directly to our verified European account.
🔒 Your financial data is protected at all stages of the transaction.
⚠️ Important: To protect our customers from fraud attempts, we kindly ask you to verify the banking details provided on the invoice with the information available on our official website. In case of any discrepancy, please contact us immediately.
Shipping Policy
Eltra Encoder makes worldwide deliveries using the following delivery service companies:
By default, all delivery costs are paid by the customer. The amount depends on the chosen shipping company, conditions, and delivery terms.
For customers in Slovakia and the Czech Republic, we provide free shipping.
For certain brands or equipment, free shipping may also be available. Please contact our managers to confirm whether this applies to your order.